Listen for outpatient encounters

You may want to listen for encounter updates if you want to follow up with patients after an outpatient visit. Typically, you can use this API action so that you are notified when any of these events occur within your connection’s EHR system:

  • A patient arrived for a scheduled outpatient appointment.
  • A patient arrived for a telehealth appointment and is waiting for a provider.
  • A patient arrived for a walk-in outpatient appointment.

You can use this API action if your system does any post-visit work, like sending a customer survey, providing post-appointment information, or offering services after an appointment. Or you may want to use this if you’re tracking general population health. The main purpose is if your system cares that a patient arrived for a visit or that there’s updated clinical information after a patient visit. 

Supported systems

You can receive event notifications for this API action with the Redox FHIR® API.

Your connection's system can push event notifications to yours with a polling or subscription type of system. 

Things you need to know

What's next?

Does this API action seem like a good fit for your unique workflow? If so, let your Redox rep know! You can begin development by downloading the relevant resource schema (which is noted in the relevant action step below), and deciding which data elements you need. Then head over to our Quickstart guide to dive right in.

If you're not engaged with our sales team yet, talk to a Redoxer to get started.

Action steps

Listen for outpatient arrival notifications

How to respond to event notifications

Upon receiving this type of event notification, you only need to respond with the relevant HTTP status code. After that, you decide what your system should do with the notification.

The EHR system sends an event notification for each individual patient that checks in for a hospital or outpatient visit.

If you're listening for outpatient encounters, this step is required.

Event notification

Listen for patient registration updates (visit)

How to respond to event notifications

Upon receiving this type of event notification, you only need to respond with the relevant HTTP status code. After that, you decide what your system should do with the notification.

For a visit context, the EHR system sends an event notification for these scenarios:

  • A patient record is created at the time of hospital admission or visit.
  • A patient's demographics are updated during the hospital visit.

Event notification