Sending a file

Last updated: Oct 10, 2025
DEVELOPER
PRODUCT OWNER
HEALTH TECH VENDOR

You might need to send a file to your connection(s) to provide clinical or administrative context for patients you share. Typically, you send a file to save to a patient’s chart.

Supported methods for sending files

With Redox, you can send files to your connection(s) with either of these two methods:

  1. Upload and reference a file (recommended)
  2. Embed a file
Upload and reference file
Embed file
Best for
Regularly sending large files.
This is our recommended method since it improves our ability to process the request without errors.
Occasionally sending small files.
File size limit
Up to 30 MB.
The file limit is separate from the overall request limit. For example, if the request limit is 10 MB, the uploaded file doesn’t need to fit within that threshold.
Must fit within the request’s size limit. Check limits by traffic type.
Best practice: We recommend not embedding files over 200 KB.
Encoding
base64
Redox handles encoding the file.
base64
You must encode the file yourself.
Environment type
For paid accounts, available in any environment.
For free accounts, only available in staging or production. If you try to upload files in a development environment with a free account, we return a 403 Forbidden error.
Available in any environment.
Available file download in the Redox dashboard
Yes
No

Supported file types

You can send any valid file type to your connection(s).

For security reasons, we recommend not sending executable or archived files since they might contain exploitable vectors that could corrupt your connection’s system. Before delivering the request, we use content-inspecting firewalls, which rejects suspicious payloads.

Which Redox data models to use

With the Redox FHIR® API, use the DocumentReference resource to send a generic file. Or, if you’re sending a results or vitals document, send it as a FHIR® Attachment in the DiagnosticReport or Observation resources.

With the Redox Data Model API, use the Media, Notes, or Results requests to send a file.

Check out our how-tos for uploading or embedding files: