Data exchange

Data exchange is the foundation of Redox, and the magic happens through a variety of API event notifications, queries, or writebacks. But top of mind for any data exchange is obviously security, so check out our Security section for more details, as well as learn about how we handle rate limiting.

Primarily, our job is to ensure the data you send reaches your connection and that your connection's data reaches you. You're responsible for managing errors in your configuration with Redox, but we're here if you need help. And if we identify errors on your connection's side of your integration, we work to resolve those issues, even though you aren't programmatically notified of all issues. We continuously monitor Redox end-to-end using Pagerduty, as well as backup services, to instantly notify our engineers when errors occur. So we mean it when we say that we're here to help you exchange data successfully, regardless of whether there are hiccups along the way.