Manage user permissions

As an organization owner, you can manage user permissions on the Manage Users page of the Redox dashboard. If you aren't an organization owner, you can still view the selected roles and permissions for each user, but you can't modify or delete them.

Users can have basic or elevated permissions. By default, all new users have basic permissions to start.

Basic users:

Can
Can't
View the organization's users, endpoints, API keys, connections, and log metadata.
Create endpoints, API keys, and connections.
Edit some organization details.
Edit or invite users to the dashboard organization.
View PHI in a production environment (learn more about environment types).

When necessary, you can promote basic users to one or both of these elevated permissions: Organization owner and PHI access.

  • Users with Organization owner permissions have full administrative privileges and can adjust roles and permissions of other users.
  • Users with PHI access can view production data payloads within the dashboard that contain PHI.

    Only for production environments

    The PHI permission doesn't apply to staging or development environments since neither of those should contain PHI.

Elevate a user's permissions

  1. Log in to the dashboard.
  2. On the navigation menu, your username displays at the bottom. Click your username for the user menu to appear.
  3. From the user menu, select the Manage Users option. A list of users displays on the page.
    Manage users option
    Manage users option
  4. Click the Edit link in the top right corner of the user list.
  5. Locate the user that you want to modify.
  6. In the Organization Owner or PHI Permission columns, toggle one or both of the radio buttons to active.
  7. In the top right corner of the user list, click the Save Changes button.
    Toggle user permission to active
    Toggle user permission to active

Deactivate a user's permissions

  1. Log in to the dashboard.
  2. On the navigation menu, your username displays at the bottom. Click your username for the user menu to appear.
  3. From the user menu, select the Manage Users option.
    Manage users option
    Manage users option
  4. A list of users displays on the page. Locate the user that you want to modify.
  5. In the Organization Owner or PHI Permission columns, toggle one or both of the radio buttons to deactivate elevated permissions.
  6. In the top right corner of the user list, click the Save Changes button.
    Disable one or more user permissions
    Disable one or more user permissions