# Retry a log

There may be cases when an asynchronous notification fails—or maybe you want to resend a successful one. Either way, you can manually resend an asynchronous notification. 

## Prerequisites

- Any user can search and view log metadata. However, a user must be assigned to a <u>**support**</u> or an <u>**engineer**</u> role to retry a log. [Learn about user roles](/basics/managing-access-for-your-redox-organization/what-are-user-roles).
- You must select the _most recent attempt_ of an <u>**asynchronous**</u> log to retry. The <u>Retry</u> button isn’t available on an older attempt of an asynchronous log or a synchronous log. 

## Initiate a manual retry of a log

1. Log in to the Redox dashboard.
2. From the navigation menu, click the **Logs** page. 
3. From the left-hand list, select the **log** you want to resend. 
4. To the right of the log name, click the **Retry** button.

![The Retry button is at the top right corner of the log details. ](https://images.ctfassets.net/cl3wt5ehhnlv/5P2hkLrZRLt9jyUQEDWZfl/8e8e83dc402c7d8f64b190e333443b18/Logs-retry-button.png)

*Click the Retry button*


5. This creates a new attempt within the same log (i.e., using the existing log ID).
