You may want to listen for scheduling updates if you want information about a patient appointment, like the type of visit, provider name, location, or date. Typically, you can use this API action so that you are notified when any of these events occur within your connection’s EHR system:
- An outpatient appointment is created.
- A scheduled outpatient appointment is modified, rescheduled, or canceled.
You can use this API action if your system does any pre-visit work, like sending a preparatory patient questionnaire, helping with patient check-in prior to the appointment, updating patients about appointment changes.
You can receive notifications like this with the Redox FHIR® API.
Your connection's system can push notifications with a polling or subscription type of system.
The EHR system sends a notification for each individual appointment that’s created. To review technical specifications for this notification, refer to the Scheduling Appointment Booked schema.
The EHR system sends a notification whenever an aspect of the appointment (other than the time) has changed from the original booking. To review technical specifications for this notification, refer to the Scheduling Appointment Updated schema.
The EHR system sends a notification whenever a scheduled appointment time has changed from the originally booked time. To review technical specifications for this notification, refer to the Scheduling Appointment Updated schema.
The EHR system sends a notification for each appointment that is cancelled. No-shows are considered "cancelled" appointments as well. To review technical specifications for this notification, refer to the Scheduling Appointment Cancelled schema.