Managing transaction usage

Last updated: Feb 21, 2025
HEALTH TECH VENDOR
HCO
PAYER
PRODUCT OWNER

Redox pricing depends on the transaction tier or legacy product(s) you purchased, allotted volume usage, and professional services. If your plan includes a transaction volume license, you likely want to track your usage as you go. Good news: You can easily view transaction usage in the Redox dashboard.

Transaction usage metrics help your organization stay on track by showing successful production traffic for your Redox Platform product. Learn how to check your monthly transaction usage.

Transaction usage views

Depending on your contract, you can filter the view by product or date.

Filter by product

The standard available product is Platform if you purchased Redox after 2024. If you’ve been a Redox customer for a while, though, the legacy Redox product(s) you purchased will appear in the drop-down list instead.

Alternatively, if your contract relies on a pay-per-transaction model without a real transaction limit, you can select a connection. The page doesn’t display a Current contract chart either. Instead, you can view the Transaction volume and Connections with highest usage charts.

View your organization's pay-per-transaction usage
View your organization's pay-per-transaction usage

Filter by date

If your transaction usage resets monthly, you can select a connection and a month to filter the view.

View your organization's monthly transaction usage
View your organization's monthly transaction usage

If your transaction usage resets annually or lasts for the entire contract, you can select a connection but not a date range.

View your organization's annual transaction usage
View your organization's annual transaction usage

For historical data, you can view your organization’s historical usage up to a year, depending on when your product contract started.