Set up sources

Last updated: Jul 14, 2026
IMPLEMENTATION
HEALTH TECH VENDOR
HCO

You can self-serve to set up API sources (i.e., JSON via HTTPS) to send data to Redox. Learn more about sources.

To create non-API sources, talk to your Technical Account Manager.

Prerequisites

  • A user must be assigned to an engineer role to manage sources. Learn about user roles.
  • You must be part of the closed beta with Redox to create non-API sources (i.e., SFTP, MLLP). Talk to your Technical Account Manager if you have questions.
  • To delete a source, you must be logged into a development or staging environment. Production sources can’t be deleted without a Redoxer.

View sources

Follow these steps to view any existing sources.

  1. Log in to the Redox dashboard.
  2. From the navigation menu, click the Developer page.
  3. By default, the Sources tab opens with any configured sources. To view a specific source’s configuration details, click the source row in the table.
    VPN status for MLLP sources

    If you have any MLLP sources, you can view its VPN status at a glance. Learn how to check a VPN status.

Create a source

On the Sources tab, click the New button to open the source wizard. The instructions below take you through each step of the source wizard.

The New button is on the top right of the Sources tab.
Create a new source

Step 1: Select source type

  1. Enter a human-readable name for the source. This will be the display name on the Sources tab.
    Source names

    There aren’t any restrictions around source names. That means you could end up with duplicate names.

    We recommend creating unique, descriptive names so you can more easily distinguish between sources.

  2. (For multi-region users only) From the Region drop-down field, select the Redox service region.
  3. From the Data format drop-down field, select the format of the data and how it will be sent (i.e., source type). Currently, you can send JSON via HTTPS (i.e., API sources only).
    Beta users

    Beta users can create API, SFTP, or MLLP sources. You can select any of these data format options:

    • JSON via HTTPS
    • HL7v2 via SFTP
    • HL7v2 via MLLP

  4. (Optional) From the Sending system type drop-down field, select the EHR system this source will pull data from. Begin typing the EHR name to filter the list or enter a free text name if you can’t find the one you’re looking for.
  5. Click the checkbox to acknowledge that you’re creating a source for your own Redox organization, not your connection. This is a legal requirement, so you can’t proceed without this acknowledgement.
  6. Click the Next button. You can also click the Cancel button to discard the new source configuration.
    A user completes the source type configuration in Step 1 of the source wizard.
    Step 1: Select source type

Step 2: Configure source

Enter the configuration details based on the source type.

Save progress option

You can exit the source wizard at any time. If you’ve already started entering source settings, click the Save progress option to save what you’ve done so far and exit the wizard. The new source appears on the Sources tab with a status of in progress. Edit the source to complete setup at any time.

Keep in mind that the save progress option is disabled when editing sources after completing setup.

Step 3: Confirm

  1. The Confirm tab opens with a summary of the settings you’ve configured. When you’re finished reviewing, click the Finish button. Or, click the Back button to change any settings before confirming.
    A source's configuration details are summarized in Step 3 of the source wizard.
    Step 3: Confirmation
  2. The source is created and its confirmed settings display.

Next steps

For SFTP or MLLP sources, create a subscription for each config link you added.

For API sources, authenticate an API key to start sending data.

Authentication how-tos

Learn how to authenticate API keys:

Edit a source name

  1. Follow the steps to view sources.
  2. Find the source you want to rename and click anywhere in its row.
  3. The Details page opens. Under the Source details section, click the Edit button.
    Sources you didn’t create

    You can edit any source name in your organization, whether a user in your organization or a Redoxer created the source. Your editing options are the same (i.e., only source name is editable) for both API and non-API sources.

  4. The Name field becomes editable. Revise the name, then click the Save button.
    A user edits the source name of an API source in their organization.
    Edit a source name

Delete a source

Can’t delete production source

You can’t delete a production source without a Redoxer’s help. Talk to your Technical Account Manager if you need to delete a source in a production environment.

  1. Follow the steps to view sources.
  2. Find the source you want to delete and click anywhere in its row.
  3. The Details page opens. Click the Delete button in the top-right corner.
  4. A modal appears asking you to confirm the deletion. Click the Delete button to confirm—or the Cancel button if you changed your mind.
    A user deletes a development source.
    Delete a source
Platform API endpoints

This article describes how to manage sources in the Redox dashboard. To manage destinations via API, use these Redox Platform API endpoints instead:

FHIR® is a registered trademark of Health Level Seven International (HL7) and is used with the permission of HL7. Use of this trademark does not constitute an endorsement of products/services by HL7®.