Search for logs

Last updated: Jun 3, 2026

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A log is a step-by-step record of what data was exchanged, including the request, operation, and payload details. You can view and search successful, failed, or pending logs in the Redox dashboard from the last 60 days. Learn more about logs.

Search for a specific log or use the log filters to narrow down the list of logs.

Prerequisites

Any user can search and view log metadata. However, a user must be assigned to a support or an engineer role to search and view log payloads or use Payload Summary Assistant. Learn how to manage user roles.
To use Log Summary Assistant or Payload Summary Assistant, the organization owner must have enabled AI assistants must be enabled in your organization. Learn how to enable AI features.

Search for logs

Log in to the Redox dashboard.
From the navigation menu, click the Logs page.
By default, the logs search bar and filters display, along with any logs for the last 7 days. Use search terms, filters, or a combination of both to search for logs.
1. For search filters, select options from any of these drop-down fields:
  - Connection
  - Sources / destinations
  - Date range (use start date, end date, or both)
  - Data model
  - Event type (only enabled if the Data model filter is populated)
  - Type
  - Status
    Log filters
    Extra search filters
    Depending on the setup of your Redox organization, you may see extra log filters.
    Multi-region organizations have a Region filter with options for your relevant cloud provider region.
    Organizations with backfill data have a Database filter for searching historical or production logs.
2. For search terms, review our searchable fields at the end of this article. Then, enter any of these values into the search bar based on the supported searchable fields:
  - metadata identifiers (This is the only search term option available to users assigned to observer roles.)
  - patient ID or name
    Patient name tips
    Patient name must be in either FirstName LastName or LastName format.
    For FHIR® logs, you can only search by patient name in these resources: FHIR® Patient or FHIR® Practitioner.
    No fuzzy matching
    Log searches are case-insensitive but use exact terms. In other words, we don’t support fuzzy matching, and we don’t correct typos in a search string. If you type “Jane Gibons” but meant to search for “Jane Gibbons”, Redox strictly searches for and returns results for “Jane Gibons.”
  - provider ID
  - visit number or ID
  - record (i.e., any other ID value specific to a data model)
After entering search criteria, the list of search results display on the left side of the page. Each log entry shows the status of the log. Learn about log statuses.
Select any of the log results, and click any log processing stage to view any details or payloads.
Log details
Operation details in logs
If a log has used any custom operations, you can view the related operation details when you click the related processing stage. Learn about data operations and:
log details for filters
log details for translation sets
log details for config modifiers
(Optional) If AI assistants are enabled in your organization:
1. Use Log Summary Assistant: Click the Summarize button above the log details to see a quick summary of the log purpose, processing flow, and outcome.
  Example of a log summary
2. Use Payload Summary Assistant: Click the Summarize button above the payload to see a quick summary of the payload contents at this point in log processing. This is helpful if you want to see if certain goals, interventions, outcomes, patient info, or provider info is available in the payload.
  Example of a payload summary
If you want to share a log with a team member, click the copy link icon next to the log ID.
Share a log

Platform API endpoints

This article describes how to search for logs in the Redox dashboard. To search for logs via API, use these Redox Platform API endpoints instead:

While you can search log metadata or payloads via API, you won’t receive log payloads in the responses. You can only review log payload contents in the Redox dashboard.

Reference: Searchable fields

We support searching for terms in specific fields for a given Redox data model or Redox FHIR® resource / notification. That means if you try to search for a keyword that would exist in a different field than one listed below, we won’t return any matching logs.

Redox data models

Review searchable fields by data model type.

Claims

Category	Searchable fields
Patient	Patient.Identifiers[].ID Batch[].Patient.Identifiers[].ID Patient.Demographics.FirstName Patient.Demographics.LastName Batch[].Patient.Demographics.FirstName Batch[*].Patient.Demographics.LastName
Provider	Claims[].Providers[].ID BillingProvider.ID Batch[].Claims[].Providers[].ID Batch[].BillingProvider.ID
Record	Transaction.ID Subscriber.ID Claims[].ID Claims[].ReferenceNumbers[].ID Batch[].Transaction.ID Batch[].Subscriber.ID Batch[].Claims[].ID Batch[].Claims[].ReferenceNumbers[].ID
Visit	Claims[].Visit.Number Batch[].Claims[].Visit.VisitNumber Claims[].Visit.Location.Facility Claims[*].Visit.Location.Department

Clinical Decisions

Category	Searchable fields
Provider	OrderingProvider.ID AuthorizingProvider.ID
Record	UnsignedMedicationOrders[].Identifiers[].ID UnsignedProcedureOrders[].Identifiers[].ID

Clinical Summary

Category	Searchable fields
Patient	Patient.Identifiers[].ID Header.Patient.Identifiers[].ID Header.Patient.Demographics.FirstName Header.Patient.Demographics.LastName
Provider	Header.Document.Author.ID Header.PCP.ID Documents[*].Author.ID
Record	Header.Document.ID Documents[*].ID Document.ID
Visit	Header.Document.Visit.VisitNumber Header.Document.Visit.Location.Facility Header.Document.Visit.Location.Department Visit.VisitNumber Documents[*].Visit.ID

Device

Category	Searchable fields
Patient	Patient.Identifiers[*].ID Patient.Demographics.FirstName Patient.Demographics.LastName
Record	Device.ID
Visit	Visit.VisitNumber Visit.Location.Facility Visit.Location.Department

Financial

Category	Searchable fields
Patient	Patient.Identifiers[*].ID Patient.Demographics.FirstName Patient.Demographics.LastName
Provider	Visit.AttendingProvider.ID Visit.ReferringProvider.ID Visit.ConsultingProvider.ID Visit.Procedures[].Performers[].ID Transactions[].Performers[].ID Transactions[].OrderingProviders[].ID Procedures[].Performers[].ID Visit.AttendingProvider.FirstName Visit.AttendingProvider.LastName Transactions[].Performers[].FirstName Transactions[].Performers[].LastName
Record	Transactions[].ID Transactions[].Department.Code Transactions[*].OrderID
Visit	Visit.VisitNumber Visit.Location.Facility Visit.Location.Department Visit.AccountNumber

Flowsheet

Category	Searchable fields
Patient	Patient.Identifiers[*].ID Patient.Demographics.FirstName Patient.Demographics.LastName
Provider	Observations[*].Observer.ID
Visit	Visit.VisitNumber Visit.Location.Facility Visit.Location.Department Visit.AccountNumber

Inventory

Category	Searchable fields
Patient	Patient.Identifiers[*].ID Patient.Demographics.FirstName Patient.Demographics.LastName
Provider	Items[*].OrderingProvider.ID
Record	Items[].Identifiers[].ID
Visit	Visit.VisitNumber

Media

Category	Searchable fields
Patient	Patient.Identifiers[].ID Patients[].Identifiers[].ID Media[].Patient.Identifiers[].ID Patient.Demographics.FirstName Patient.Demographics.LastName Patients[].Demographics.FirstName Patients[*].Demographics.LastName
Provider	Media.Provider.ID Media.Authenticator.ID Media.Provider.FirstName Media.Provider.LastName
Record	DocumentIDs[] Media.DocumentID Media.OriginalDocumentID Media.Notifications[].ID Media[*].DocumentID
Visit	Visit.VisitNumber VisitNumbers[] Media[].Visit.VisitNumber Visit.Location.Facility Visit.Location.Department Visit.AccountNumber

Medications

Category	Searchable fields
Patient	Patient.Identifiers[*].ID Patient.Demographics.FirstName Patient.Demographics.LastName
Provider	Visit.AttendingProvider.ID Visit.ReferringProvider.ID Order.Provider.ID Order.Provider.NPI Order.EnteredBy.ID Order.VerifiedBy.ID Administrations[].AdministeringProvider.NPI Administrations[].AdministeringProvider.ID Administrations[].OrderedBy.ID Administrations[].VerifiedBy.ID Visit.AttendingProvider.FirstName Visit.AttendingProvider.LastName Order.Provider.FirstName Order.Provider.LastName
Record	Order.ID Administrations[*].Medication.Order.ID
Visit	Visit.VisitNumber Visit.Location.Facility Visit.Location.Department

Notes

Category	Searchable fields
Patient	Patient.Identifiers[].ID Patients[].Identifiers[].ID Notes[].Patient.Identifiers[].ID Patient.Demographics.FirstName Patient.Demographics.LastName Patients[].Demographics.FirstName Patients[*].Demographics.LastName
Provider	Note.Provider.ID Note.Authenticator.ID Note.Provider.FirstName Note.Provider.LastName
Record	DocumentIDs[] Orders[].ID Note.DocumentID Note.OriginalDocumentID Note.Notifications[].ID Notes[].DocumentID
Visit	Visit.VisitNumber VistNumbers[] Notes[].Visit.VisitNumber Visit.Location.Facility Visit.Location.Department Visit.AccountNumber

Order

Category	Searchable fields
Patient	Patient.Identifiers[].ID Patients[].Identifiers[].ID Orders[].Patient.Identifiers[].ID Patient.Demographics.FirstName Patient.Demographics.LastName Patients[].Demographics.FirstName Patients[*].Demographics.LastName
Provider	Order.Provider.ID Order.Provider.NPI Orders[].Provider.NPI Orders[].Provider.ID Visit.AttendingProvider.ID Visit.ReferringProvider.ID Visit.ConsultingProvider.ID Order.Provider.FirstName Order.Provider.LastName Orders[].Provider.FirstName Orders[].Provider.LastName Visit.AttendingProvider.FirstName Visit.AttendingProvider.LastName
Record	Order.ID Order.Procedure.Code Order.ApplicationOrderID Orders[].ID Orders[].ApplicationOrderID Orders[].Procedure.Code OrderIDs[] Order.ClinicalInfo[].Value Orders.ClinicalInfo[].Value
Visit	Visit.VisitNumber VistNumbers[] Orders[].Visit.VisitNumber Visit.Location.Facility Visit.Location.Department Visit.AccountNumber

Organization

Category	Searchable fields
Record	Organizations[].Identifiers[].ID Organizations[*].DestinationID Identifier.ID

Patient Admin

Category	Searchable fields
Patient	Patient.Identifiers[].ID Patients[].Identifiers[].ID Patient.Demographics.FirstName Patient.Demographics.LastName Patients[].Demographics.FirstName Patients[*].Demographics.LastName
Provider	Patient.PCP.NPI Patient.PCP.ID Visit.AdmittingProvider.ID Visit.AttendingProvider.ID Visit.ReferringProvider.ID Visit.ConsultingProvider.ID Visit.AttendingProvider.FirstName Visit.AttendingProvider.LastName
Visit	Patients[].Visits[].VisitNumber Patients[].Visits[].Location.Facility Patients[].Visits[].Location.Department Visit.VisitNumber VisitNumbers[*] Visit.Location.Facility Visit.Location.Department Visit.AccountNumber

Patient Education

Category	Searchable fields
Patient	Patient.Identifiers[].ID Patients[].Identifiers[*].ID Patient.Demographics.FirstName Patient.Demographics.LastName
Provider	Visit.AttendingProvider.ID Visit.ReferringProvider.ID Visit.ConsultingProvider.ID Visit.AttendingProvider.FirstName Visit.AttendingProvider.LastName
Record	Education[*].InstanceID
Visit	Visit.VisitNumber Visit.Location.Facility Visit.Location.Department Visit.AccountNumber

Patient Search

Category	Searchable fields
Patient	Patient.Identifiers[].ID Patients[].Identifiers[*].ID Patient.Demographics.FirstName Patient.Demographics.LastName
Provider	Patient.PCP.NPI Patient.PCP.ID
Record	Patients[].Organization.Identifiers[].ID

Provider

Category	Searchable fields
Provider	Providers[].Identifiers[].ID Provider.Identifiers[].ID Providers[].Demographics.FirstName Providers[*].Demographics.LastName Provider.Demographics.FirstName Provider.Demographics.LastName

Referral

Category	Searchable fields
Patient	Patient.Identifiers[*].ID Patient.Demographics.FirstName Patient.Demographics.LastName
Provider	Referrals[].Providers[].ID Referrals[].Providers[].FirstName Referrals[].Providers[].LastName Referral.Providers[].ID Referral.Providers[].FirstName Referral.Providers[*].LastName
Record	Referral.ID Referral.Authorization.Number Referrals[].ID Referrals[].Authorization.Number
Visit	Visit.VisitNumber Referral.Visit.VisitNumber Referrals[*].Visit.VisitNumber

Research

Category	Searchable fields
Patient	Patient.Identifiers[*].ID Patient.Demographics.FirstName Patient.Demographics.LastName
Provider	Study.PrincipalInvestigator Study.Sponsor.ID Study.Coordinators[].ID Enrollment.Coordinators[].ID
Record	Study.Identifiers[*].ID

Results

Category	Searchable fields
Patient	Patient.Identifiers[].ID Patients[].Identifiers[].ID Orders[].Patient.Identifiers[].ID Patient.Demographics.FirstName Patient.Demographics.LastName Patients[].Demographics.FirstName Patients[*].Demographics.LastName
Provider	Visit.AttendingProvider.ID Visit.AttendingProvider.FirstName Visit.AttendingProvider.LastName Visit.ReferringProvider.ID Orders[].Provider.ID Orders[].Provider.NPI Orders[].Results[].PrimaryResultsInterpreter.ID Orders[].Results[].PrimaryResultsInterpreter.NPI Orders[].Results[].Producer.ID Orders[].Results[].Performer.ID Orders[].ResultCopyProviders[].ID Orders[].Provider.FirstName Orders[].Provider.LastName
Record	Orders[].ID OrderIDs[] Procedures[].Code Orders[].Procedure.Code
Visit	Visit.VisitNumber Orders[*].Visit.VisitNumber Visit.Location.Facility Visit.Location.Department

SSO

Category	Searchable fields
Patient	Patient.Identifiers[*].ID Patient.Demographics.FirstName Patient.Demographics.LastName
Provider	NPI UserID
Record	Order.ID
Visit	Visit.VisitNumber Visit.Location.Facility Visit.Location.Department

Scheduling

Category	Searchable fields
Patient	Patient.Identifiers[].ID Visit.Patients[].Identifiers[].ID Visits[].Patient.Identifiers[].ID Visits[].Patient.Demographics.FirstName Visits[].Patient.Demographics.LastName Patient.Demographics.FirstName Patient.Demographics.LastName Patients[].Demographics.FirstName Patients[*].Demographics.LastName
Provider	Visit.AttendingProvider.ID Visit.AttendingProvider.FirstName Visit.AttendingProvider.LastName Visit.ReferringProvider.ID Visit.ConsultingProvider.ID Visit.VisitProvider.ID Visit.VisitProvider.FirstName Visit.VisitProvider.LastName Visit.AttendingProviders[].ID Visit.AttendingProviders[].FirstName Visit.AttendingProviders[].LastName Visits[].AttendingProvider.ID Visits[].AttendingProvider.FirstName Visits[].AttendingProvider.LastName Visits[].ConsultingProvider.ID Visits[].ReferringProvider.ID Visits[].VisitProvider.ID Visits[].VisitProvider.FirstName Visits[].VisitProvider.LastName Slots[].Provider.ID AvailableSlots[*].Provider.ID
Record	Slots[].ID AvailableSlots[].ID
Visit	Visit.VisitNumber Visit.Location.Facility Visit.Location.Department Visit.Locations[].Facility Visit.Locations[].Department Visits[].VisitNumber Visits[].Location.Facility Visits[*].Location.Department Visit.AccountNumber

Surgical Scheduling

Category	Searchable fields
Patient	Patient.Identifiers[*].ID Patient.Demographics.FirstName Patient.Demographics.LastName
Provider	Visit.AttendingProvider.ID Visit.AttendingProvider.FirstName Visit.AttendingProvider.LastName SurgeryStaff[*].ID
Record	Procedures[*].Code SurgicalCase.Number
Visit	Visit.VisitNumber Visit.Location.Facility Visit.Location.Department Visit.AccountNumber

Vaccination

Category	Searchable fields
Patient	Patient.Identifiers[].ID PotentialMatches[].Identifiers[].ID Patient.Demographics.FirstName Patient.Demographics.LastName PotentialMatches[].Demographics.FirstName PotentialMatches[*].Demographics.LastName
Provider	Patient.PCP.NPI Patient.PCP.ID Vaccinations[].Provider.ID Vaccinations[].Order.Provider.ID Vaccinations[].Order.Provider.NPI PotentialMatches[].PCP.NPI PotentialMatches[*].PCP.ID
Record	Vaccinations[*].Order.ID
Visit	Visit.VisitNumber Visit.AccountNumber

Redox FHIR® resources or notifications

Review the list of supported searchable fields by FHIR® resource type. Keep in mind that only some FHIR® interactions or operations are searchable. Learn about FHIR® interactions and operations.

Appointment

FHIR®	Log type	Searchable fields
read _search	RESPONSE	identifier[].value
$appointment-*	REQUEST	identifier[].value
All Scheduling Appointment notifications	REQUEST	identifier[].value

Claim

FHIR®	Log type	Searchable fields
$submit-* $status $attach $inquiry $submit	REQUEST	identifier[].value

ClaimResponse

FHIR®	Log type	Searchable fields
$payment $respond	REQUEST	request.identifier[].value
$status-response	REQUEST	identifier[].value

Composition

FHIR®	Log type	Searchable fields
$convert	REQUEST	identifier.value

Device

FHIR®	Log type	Searchable fields
read _search	RESPONSE	identifier[].value

DeviceRequest

FHIR®	Log type	Searchable fields
read _search	RESPONSE	identifier[].value codeCodeableConcept.coding[].code

DiagnosticReport

FHIR®	Log type	Searchable fields
read	RESPONSE	identifier[].value code.coding[].code subject.reference
_search	REQUEST	patient[*]
_search	RESPONSE	entry[?(@.resource.resourceType== "DiagnosticReport")].resource.subject.reference entry[?(@.resource.resourceType== "Patient")].resource.id entry[?(@.resource.resourceType== "Patient")].resource.identifier[*].value entry[?(@.resource.resourceType== "DiagnosticReport")].resource.subject.identifier.value
$diagnosticreport-*	REQUEST	identifier[].value code.coding[].code
All Document notifications	REQUEST	All fields listed above

DocumentReference

FHIR®	Log type	Searchable fields
read	RESPONSE	masterIdentifier.value subject.reference
_search	REQUEST	patient[*]
_search	RESPONSE	masterIdentifier.value entry[?(@.resource.resourceType== "DocumentReference")].resource.subject.reference entry[?(@.resource.resourceType== "Patient")].resource.id entry[?(@.resource.resourceType== "Patient")].resource.identifier[*].value entry[?(@.resource.resourceType== "DocumentReference")].resource.subject.identifier.value
$documentreference-*	REQUEST	masterIdentifier.value

Encounter

FHIR®	Log type	Searchable fields
read	RESPONSE	identifiers[].value subject.reference
_search	REQUEST	patient[*]
_search	RESPONSE	identifiers[].value entry[?(@.resource.resourceType== "Encounter")].resource.subject.reference entry[?(@.resource.resourceType== "Patient")].resource.id entry[?(@.resource.resourceType== "Patient")].resource.identifier[*].value entry[?(@.resource.resourceType== "Encounter")].resource.subject.identifier.value
$encounter-*	REQUEST	identifiers[].value
All PatientAdmin notifications	REQUEST	All fields listed above

ImageStudy

FHIR®	Log type	Searchable fields
read _search	RESPONSE	identifier[].value procedureCode[].coding[].code

Location

FHIR®	Log type	Searchable fields
read	RESPONSE	type.coding[].code name
All PatientAdmin notifications	REQUEST	type.coding[].code name

MedicationAdministration

FHIR®	Log type	Searchable fields
read _search	RESPONSE	identifier[].value

MedicationRequest

FHIR®	Log type	Searchable fields
read _search	RESPONSE	identifier[].value

Observation

FHIR®	Log type	Searchable fields
read	RESPONSE	subject.reference
_search	REQUEST	patient[*]
_search	RESPONSE	entry[?(@.resource.resourceType== "Observation")].resource.subject.reference entry[?(@.resource.resourceType== "Patient")].resource.id entry[?(@.resource.resourceType== "Patient")].resource.identifier[*].value entry[?(@.resource.resourceType== "Observation")].resource.subject.identifier.value

Organization

FHIR®	Log type	Searchable fields
read _search	RESPONSE	identifier[].value
create update	REQUEST	identifier[].value

Patient

FHIR®	Log type	Searchable fields
read _search	RESPONSE	identifiers[].value name[].given name[].family
$patient-*	REQUEST	identifiers[].value name[].given name[].family
$match	RESPONSE	identifiers[].value name[].given name[].family
All PatientAdmin notifications		All fields listed above

Practitioner

FHIR®	Log type	Searchable fields
read _search	RESPONSE	identifiers[].value name[].given name[].family
All PatientAdmin notifications	REQUEST	All fields listed above

Procedure

FHIR®	Log type	Searchable fields
read _search	RESPONSE	identifier.value code.coding[].code

ServiceRequest

FHIR®	Log type	Searchable fields
read _search	RESPONSE	identifiers[].value code.coding[].code
All Order > Service Request notifications	REQUEST	identifiers[].value code.coding[].code

FHIR® is a registered trademark of Health Level Seven International (HL7) and is used with the permission of HL7. Use of this trademark does not constitute an endorsement of products/services by HL7®.