Search for logs

The Redox dashboard makes it easy to view successful, failed, or pending traffic for the last 60 days. You can search for a specific log or use the log filters to narrow down the list of displayed logs.

1. Log in to the Redox dashboard.
2. From the navigation menu, click the Logs page.
3. By default, the logs search bar and filters display, along with any logs for the last 7 days. Use search terms, filters, or a combination of both to search for logs.

   Only for engineer or support roles

   Any user in a given environment may view and search log metadata. However, you must be assigned to an engineer or support role to search log payloads with confidential data, retry a log, or run log inspector. Learn about roles.

   1. For search filters, select options from any of these drop-down fields:
      • Connection
      • Sources / destinations
      • Date range
        • You may set the start date, end date, or both.
      • Data model
      • Event type
        • This filter is only enabled if you select a data model or FHIR® resource/notification from the Data model filter.
      • Type
      • Status

        Extra search filters

        Depending on the setup of your Redox organization, you may see extra log filters.

        • Multi-region organizations have a Region filter with options for your relevant cloud provider region.
        • Organizations with backfill data have a Database filter for searching historical or production logs.

   2. For search terms, review our searchable fields at the end of this article. Then, enter any of these values into the search bar based on the supported searchable fields:
      • metadata identifiers (This is the only search term option available to users assigned to observer roles.)
      • patient ID or name

        Patient name tips

        Patient name must be in one of these formats:

        • FirstName LastName
        • LastName

        For FHIR® logs, though, you can only search by patient name for these FHIR® resources:

        • Patient
        • Practitioner

        No fuzzy matching

        Log searches are case-insensitive but use exact terms. In other words, we don’t support fuzzy matching, and we don’t correct typos in a search string. If you type “Jane Gibons” but meant to search for “Jane Gibbons”, we don’t assume, so we strictly search for and return results for “Jane Gibons.”

      • provider ID
      • visit number or ID
      • record (i.e., any other ID value specific to a data model)
4. After entering search criteria, the list of search results display on the left side of the page. Each log entry shows the status of the log. Learn about log statuses.
5. Click on any of the results to view the log details. A visual flow of the data displays on the right. Click any part of the data exchange to view the details or the payload (if applicable).

   

   Operation details in logs

   If a log has undergone filtering or translation, you can view the related operation details when you click the related processing stage.

   Learn about data operations and:

   • log details for filters
   • log details for translation sets
   • log details for config modifiers (beta feature)

6. If you want to share a particular log with a friend, you can do so by clicking the share link to the right of the log ID.

   

We support searching for terms in specific fields for a given data model or FHIR® resource / notification. That means if you try to search for a keyword that would exist in a different field than one listed below, we won’t return any matching logs.

Review searchable fields by data model type.

Review the list of supported searchable fields by FHIR® resource type. Keep in mind that only some FHIR® interactions or operations are searchable. Learn about FHIR® interactions and operations.