Search for logs

The Redox dashboard makes it easy to view successful, failed, or pending traffic for the last 60 days. You can search for a specific log or use the log filters to narrow down the list of displayed logs.

1. Log in to the Redox dashboard.
2. From the navigation menu, click the Logs page.
3. By default, the logs search bar and filters display, along with any logs for the last 7 days. Use search terms, filters, or a combination of both to search for logs.

   Only for engineer or support roles

   Any user in a given environment may view and search log metadata. However, you must be assigned to an engineer or support role to search log payloads with confidential data, retry a log, or run log inspector. Learn about roles.

   1. For search filters, select options from any of these drop-down fields:
      • Connection
      • Sources / destinations
      • Date range
        • You may set a start date, end date, or both.
      • Data model
      • Event type
        • This filter is only enabled if you select a data model or FHIR® resource/notification from the Data model filter.
      • Type
      • Status

        Extra search filters

        Depending on your system setup, you may see a couple of extra filters that you can use to search for logs.

        If you have a multi-region setup, you'll see a filter for Region with options for your relevant cloud provider region.

        If you have backfill data, you'll see a filter for Database to search for either historical or production logs.

   2. For search terms, enter any of these values into the search bar:
      • metadata identifiers (This is the only search term option for users assigned to observer roles)
      • patient ID or name

        Patient name tips

        Patient name must be in one of these formats:

        • FirstName LastName
        • LastName

        For FHIR® logs, though, you can only search patient name in logs with these FHIR® resources:

        • Patient
        • Practitioner

        No fuzzy matching

        Log searches are case-insensitive but use exact terms. In other words, we don’t support fuzzy matching, and we don’t correct typos in a search string. If you type “Jane Gibons” but meant to search for “Jane Gibbons”, we don’t assume, so we strictly search for and return results for “Jane Gibons.”

      • provider ID
      • visit number or ID
      • record (i.e., any other ID value specific to a data model)
4. After entering search criteria, the list of search results display on the left side of the page. Each log entry shows the status of the log. Learn about log statuses.
5. Click on any of the results to view the log details. A visual flow of the data displays on the right. Click any part of the data exchange to view the details or the payload (if applicable).

   

   Operation details in logs

   If a log has undergone filtering or translation, you can view the related operation details when you click the related processing stage.

   Learn about data operations and:

   • log details for filters
   • log details for translation sets
   • log details for config modifiers (beta feature)

6. If you want to share a particular log with a friend, you can do so by clicking the share link to the right of the log ID.