Multi-region support for Canada

Last updated: Nov 10, 2025
HEALTH TECH VENDOR
HCO
PRODUCT OWNER
DEVELOPER

Redox supports multi-region data exchange with Canadian organizations. With this type of integration, we process healthcare data in the U.S. but store it in Canada. This allows Canadian organizations to exchange healthcare data via Redox without requiring patient consent. But keep in mind that all configuration settings are stored in the U.S.

First, find out what this means for allow-listing. Then, check out the details below.

Domain names

Whenever you make a web request to Redox from Canada, you must use URLs with the .ca region specified. For example:

  • https.ca.redoxengine.com
  • api.ca.redoxengine.com
  • blob.ca.redoxengine.com
  • webhooks.ca.redoxengine.com
  • sftp.ca.redoxengine.com

Redox dashboard

The Redox dashboard has a few differences for multi-region Redox organizations, specifically on the Developer and Logs pages.

Developer page

On the Sources and the Destinations tabs, there’s an extra field to designate the region of any source or destination.

Source region field
Source region field
Destination region field
Destination region field

This also means that there’s an extra Region field whenever you’re creating or editing existing sources and destinations.

Region field in the source wizard
Region field in the source wizard
Region field in the destination wizard
Region field in the destination wizard

Logs page

When you’re searching for logs, there’s an extra Region filter for you to use. This narrows down the log results to logs only sent or received in the designated region.

Region filter for logs
Region filter for logs