Create alert

post/v2/environments/{environmentId}/alerts

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Alert endpoints allow you to review or manage traffic alert rules, which monitor your integrations for healthy traffic. Learn about alerts.

There are two types of traffic alert rules: No Traffic or Error Threshold.

Alert rule definitions

A No Traffic alert rule monitors whether traffic is flowing appropriately in a given subscription. For this type of alert, we send a notification if no logs reach a terminal state (i.e., Succeeded, Filtered, or Failed) in a specified amount of time (i.e., as little as 30 minutes up to 72 hours). Since pending logs don't count as completed traffic, pending traffic could be a condition you define to trigger an alert. Failed logs do count as completed traffic, so this type of alert isn't for tracking errors.

An Error Threshold rule monitors the number of errors in a given subscription. This type of alert rule triggers a notification if X number of logs reach a terminal state of Failed and will no longer be retried within a specified time (i.e., as little as 15 minutes up to 24 hours).

You can retrieve an alert rule, as well as create, update, or delete it. Alternatively, you can retrieve a list of alert rules. An alert rule response contains details about any related subscription links.

You can also retrieve a subscription link for an alert rule, as well as create, pause, or delete it.

Create alert

Create a traffic alert rule for a specific environment within a Redox organization. You can specify the details for the traffic alert rule via API or the Redox dashboard (create a traffic alert rule in the dashboard).

This endpoint allows you to create one alert rule at a time. To create multiple alert rules, you can create your own script and programmatically create a batch of alerts in an environment.

Only for engineer or support roles

Any user in an environment may view alert rules and alert history. However, you must be assigned to an engineer or a support role to manage alerts. Learn about roles.

Request parameters and payload

cURL request example

bash

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curl 'https://api.redoxengine.com/platform/v2/environments/{environmentId}/alerts' \
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--request POST \
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--header 'Authorization: Bearer $API_TOKEN' \
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--header 'accept: application/json' \
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--header 'content-type: application/json' \
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--data '{
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  "name": "My important alert",
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  "alertType": {
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    "code": "no-traffic"
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  },
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  "alertConfiguration": {
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    "alertLookbackISODuration": "PT12H"
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  },
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  "notification": {
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    "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
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    "type": {
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      "code": "no-traffic"
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    },
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    "configuration": {
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      "to": [
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        "exampleEmail@example.com"
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      ]
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    }
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  },
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  "ignoreDaysOfWeek": [
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    "SATURDAY"
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  ],
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  "ignoreHolidays": false,
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  "timeZone": "America/Adak"
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}'

Request Body Schema

Contains the fields that you can populate to create a new alert.

name
required, string
Displays the name of the alert.
alertType
required, object
Specifies the type of alert.
- code
  string
  Describes the alert type.
  Possible Values: no-traffic, error-threshold

alertConfiguration

required,

Contains the alert configuration fields for the specified type of traffic alert rule.

One of:

Defines the conditions of a No Traffic alert rule, which monitors a subscription for no completed traffic during a designated time frame.

alertLookbackISODuration

string

Specifies the ISO duration or time range that the traffic alert rule should evaluate for the trigger condition. For example, whether the condition is met in the most recent 2 hours.

notification
required, object
Contains the notification configuration fields for the specified type of traffic alert rule.
- id
  string
  Displays the unique identifier of this notification configuration.
  Format: uuid
- type
  object
  Specifies the type of alert.
  code
  string
  Describes the alert type.
  Possible Values: no-traffic, error-threshold
- configuration
  object
  Contains the configuration field for the traffic alert rule.
  to
  Array of string
  Defines the list of email addresses that a notification is sent to whenever the traffic alert rule is either triggered or resolved. At least one email must be listed.
ignoreDaysOfWeek
Array of string
Designates the weekend days of the week that your organization won't receive notifications for this alert if triggered.
Possible Values: SATURDAY, SUNDAY
ignoreHolidays
boolean
Indicates whether your organization will receive notifications for this alert on holidays, as specified by Redox.
timeZone
nullable, string
Indicates the time zone that will be used for ignored days. Redox doesn't send alert notifications on ignored days. Set to null if you want to use the default time zone, which is the time zone designated by your connection's organization settings. If not designated, U.S. Central time will be the default instead.
Possible Values: America/Adak, America/Anchorage, America/Chicago, America/Denver, America/Edmonton, America/Halifax, America/Los_Angeles, America/New_York, America/Phoenix, America/Regina, America/St_Johns, America/Toronto, America/Vancouver, America/Winnipeg, Pacific/Honolulu, UTC

Response fields and example

Example payload generated from schema

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{
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  "meta": {
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    "version": "1.0.0"
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  },
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  "payload": {
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    "alert": {
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      "id": "dc5d2a43-df19-459c-b14f-450584ce1c55",
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      "name": "My important alert",
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      "environment": {
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        "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08"
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      },
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      "organization": {
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        "id": 122,
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        "name": "string"
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      },
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      "alertType": {
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        "code": "no-traffic"
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      },
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      "alertConfiguration": {
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        "alertLookbackISODuration": "PT12H"
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      },
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      "notification": {
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        "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
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        "type": {
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          "code": "no-traffic"
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        },
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        "configuration": {
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          "to": [
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            "exampleEmail@example.com"
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          ]
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        }
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      },
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      "ignoreDaysOfWeek": [
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        "SATURDAY"
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      ],
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      "ignoreHolidays": false,
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      "timeZone": "America/Adak",
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      "alertLinks": [
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        {
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          "id": "dc5d2a43-df19-459c-b14f-450584ce1c55",
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          "assignment": {
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            "id": "1ee1d994-652f-44b5-9342-4b3e8b9918ee",
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            "kind": "alert"
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          },
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          "subscription": {
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            "id": "8675309",
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            "dataModel": "PatientAdmin",
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            "source": {
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              "id": "1ee1d994-652f-44b5-9342-4b3e8b9918ee",
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              "name": "string"
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            },
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            "destination": {
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              "id": "39a858ea-4474-4d04-b37e-88862fe4054d",
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              "name": "string"
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            },
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            "serviceRegion": "AWS_USA_EAST_1"
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          },
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          "connectingOrganization": {
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            "id": 122,
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            "name": "string"
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          },
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          "latestStatus": {
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            "code": "triggered",
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            "timestamp": "2024-04-28T19:17:16.719Z"
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          },
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          "environment": {
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            "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08"
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          },
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          "createdAt": "2024-04-25T18:17:16.719Z",
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          "createdBy": {
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            "id": 0,
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            "name": "string",
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            "email": "string"
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          },
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          "updatedAt": "2024-04-25T18:17:16.719Z",
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          "updatedBy": {
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            "id": 0,
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            "name": "string",
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            "email": "string"
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          }
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        }
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      ],
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      "createdAt": "2024-04-25T18:17:16.719Z",
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      "createdBy": {
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        "id": 0,
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        "name": "string",
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        "email": "string"
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      },
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      "updatedAt": "2024-04-25T18:17:16.719Z",
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      "updatedBy": {
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        "id": 0,
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        "name": "string",
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        "email": "string"
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      }
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    }
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  }
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}

meta
object
- version
  string
  Lists the major and minor version number for the format of the returned payload. The payload format or shape may change between minor versions, like including additional or extended fields in later versions. We include the version data in each response so that you have the option to handle the signaled differences.
payload
object
- alert
  object
  Contains the related details and links for the specified alert.
  id
  string
  Displays the unique identifier of the link for a given alert.
  Format: uuid
  name
  string
  Displays the name of the alert.
  environment
  object
  Contains metadata about the environment within the associated Redox organization.
  id
  string
  Contains the unique identifier of the Redox environment.
  Format: uuid
  organization
  object
  Contains metadata about the Redox organization.
  id
  number
  Contains the unique identifier of the Redox organization.
  name
  nullable, string
  Contains the human-readable name of the Redox organization.
  alertType
  object
  Specifies the type of alert.
  code
  string
  Describes the alert type.
  Possible Values: no-traffic, error-threshold
  alertConfiguration
  Contains the alert configuration fields for the specified type of traffic alert rule.
  One of:
  Defines the conditions of a No Traffic alert rule, which monitors a subscription for no completed traffic during a designated time frame.
  alertLookbackISODuration
  string
  Specifies the ISO duration or time range that the traffic alert rule should evaluate for the trigger condition. For example, whether the condition is met in the most recent 2 hours.
  notification
  object
  Contains the notification configuration fields for the specified type of traffic alert rule.
  id
  string
  Displays the unique identifier of this notification configuration.
  Format: uuid
  type
  object
  Specifies the type of alert.
  code
  string
  Describes the alert type.
  Possible Values: no-traffic, error-threshold
  configuration
  object
  Contains the configuration field for the traffic alert rule.
  to
  Array of string
  Defines the list of email addresses that a notification is sent to whenever the traffic alert rule is either triggered or resolved. At least one email must be listed.
  ignoreDaysOfWeek
  Array of string
  Designates the weekend days of the week that your organization won't receive notifications for this alert if triggered.
  Possible Values: SATURDAY, SUNDAY
  ignoreHolidays
  boolean
  Indicates whether your organization will receive notifications for this alert on holidays, as specified by Redox.
  timeZone
  nullable, string
  Indicates the time zone that will be used for ignored days. Redox doesn't send alert notifications on ignored days. Set to null if you want to use the default time zone, which is the time zone designated by your connection's organization settings. If not designated, U.S. Central time will be the default instead.
  Possible Values: America/Adak, America/Anchorage, America/Chicago, America/Denver, America/Edmonton, America/Halifax, America/Los_Angeles, America/New_York, America/Phoenix, America/Regina, America/St_Johns, America/Toronto, America/Vancouver, America/Winnipeg, Pacific/Honolulu, UTC
  alertLinks
  Array of object
  Contains any links related to this alert.
  id
  string
  Displays the unique identifier of the link for a specified alert.
  Format: uuid
  assignment
  object
  Specifies the alert this link is assigned to.
  id
  string
  Contains the unique identifier of the alert.
  kind
  string
  Identifies what kind of link is assigned.
  Value: alert
  subscription
  object
  Identifies the subscription that the alert is linked to.
  id
  number
  Contains the unique identifier of subscription.
  dataModel
  string
  Identifies the Redox data model that the link applies to.
  source
  object
  Specifies the source of the subscription that the alert is linked to.
  id
  string
  Contains the unique identifier of the source.
  name
  nullable, string
  Displays the human-readable name of the source.
  destination
  object
  Specifies the destination of the subscription that the alert is linked to.
  id
  string
  Contains the unique identifier of the destination.
  name
  nullable, string
  Displays the human-readable name of the destination.
  serviceRegion
  string
  Identifies the region that the subscription is operating in.
  Possible Values: AWS_USA_EAST_1, AWS_CAN_CENTRAL, GCP_USA_CENTRAL_1
  connectingOrganization
  object
  Specifies the organization the asset is connected to when the subscription relates to a partner organization.
  id
  number
  Contains the unique identifier of the Redox organization.
  name
  nullable, string
  Contains the human-readable name of the Redox organization.
  latestStatus
  object
  Contains the code and timestamp for the current status of the alert for this link.
  code
  string
  Describes the current status of the alert.
  Possible Values: triggered, okay, paused, unknown
  timestamp
  string
  Contains date and time for the current status update.
  environment
  object
  Contains metadata about the environment within the associated Redox organization.
  id
  string
  Contains the unique identifier of the Redox environment.
  Format: uuid
  createdAt
  string
  Displays the date and time that the asset was originally created in ISO 8601 format.
  createdBy
  object
  Contains the metadata about the user who created the asset.
  id
  number
  Contains the unique identifier of the user.
  name
  nullable, string
  Displays the user's full name.
  email
  nullable, string
  Displays the user's email address.
  updatedAt
  string
  Displays the date and time that the asset was last updated in ISO 8601 format.
  updatedBy
  object
  Contains the metadata about the user who last updated the asset.
  id
  number
  Contains the unique identifier of the user.
  name
  nullable, string
  Displays the user's full name.
  email
  nullable, string
  Displays the user's email address.
  createdAt
  string
  Displays the date and time that the asset was originally created in ISO 8601 format.
  createdBy
  object
  Contains the metadata about the user who created the asset.
  id
  number
  Contains the unique identifier of the user.
  name
  nullable, string
  Displays the user's full name.
  email
  nullable, string
  Displays the user's email address.
  updatedAt
  string
  Displays the date and time that the asset was last updated in ISO 8601 format.
  updatedBy
  object
  Contains the metadata about the user who last updated the asset.
  id
  number
  Contains the unique identifier of the user.
  name
  nullable, string
  Displays the user's full name.
  email
  nullable, string
  Displays the user's email address.

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