What is Redox?

Redox enables you to connect and communicate with a variety of healthcare organizations, EHR systems, medical device manufacturers, health tech companies, or payers, to name a few. With Redox, you can compose data and services to fit the healthcare business needs of your organization.

By setting up your own configuration with Redox, you can use the same code for multiple integrations. And regardless of connectivity requirements, Redox helps you exchange healthcare data via our HITRUST-certified platform. Check out more high-level details about Redox.

Redox products

Depending on your workflow, we have a few different products to help you achieve your goals.

  • Redox Nexus™: Our fundamental offering, which allows you to securely exchange healthcare data with your connections. If you don't need any advanced features, we also offer Redox Nexus Lite™.
  • Redox Access™: Our clinical network offering, which allows you to integrate with networks like the Carequality Interoperability Framework or DirectTrust.
  • Redox Chroma™ EMPI powered by Verato: We partnered with Verato to provide a single source of truth for patient identity so you know who is who. You can link patient identity records within and across multiple disparate data sources for higher quality decision making, operational efficiency, and an improved user experience. 
  • Redox Nova™: Our cloud offering, which allows you to connect with cloud providers like Google.

To learn more about any of these products, talk to a Redoxer.

Integration options

Once you have your configuration with Redox set up, you can use one of our APIs to integrate with your connections. You can use one or a combination of the following:

Or, check out our list of alternative integrations if you're looking for other options.

Regardless of your chosen integration method, you may find that you could benefit from customization, like filters, which we can help you with. Learn about filters.

The Redox dashboard

Regardless of your integration type, we offer an interactive UI to configure, troubleshoot, and understand the health of your integrations. We call this the Redox dashboard.

To use the Redox dashboard, you must create an account. Then, learn how to use and interact with the dashboard.

As a heads up, the Redox dashboard times out after 15 minutes of inactivity, whether you use single-sign on (SSO) or not. We implemented this timeout to meet HITRUST standards, which has specific requirements for timeout mechanisms. You must re-authenticate your session any time your session times out or is closed.

Security notes

Refer to our Security section to find out for how we handle security in Redox. Additionally, in the Basics section, we have resources for you to learn about our API rate limits and what we recommend for allow-listing.