Last updated: Oct 27, 2026
IMPLEMENTATION
HEALTH TECH VENDOR
New release coming soon
You can invite a user to join an existing organization in the Redox dashboard. Learn more about Redox organizations, users and groups.
- A user must be assigned to an organization owner or admin role to manage users. Learn more about user roles.
Before adding users, you can view any existing users and their accompanying roles in the Redox dashboard.
- Log in to the dashboard.
- Click your username at the bottom of the navigation menu.
- From the user menu, select the Access control option.
- By default, the Users tab opens with a list of active users and their accompanying organization role and group(s). Learn how to manage roles and groups.
Follow these instructions if you don’t use SSO to log in to your Redox organization.
We don’t currently support inviting a user via API.
Membership limit
- Follow the steps to view users.
- Click the Invite user button.Not available for SSO organizations
- A modal opens. Enter the email address of the user to add to the organization.
- (Optional) Under the Groups section, assign the user to an existing group. A group grants its defined roles to all of its users.
- (Optional) Alternatively, under the Roles section, you can assign individual user organization and environment roles. This grants the selected roles to the user as soon as they log in to Redox the first time.
- Click the Invite button to send the email invitation. The invited user appears in the Users table with a Pending status.
When a user is invited to a Redox organization, they receive an email with an invitation link. Follow these steps to accept the invitation.
- From the email, click the Accept button.
- The dashboard login page opens.
- If you’ve never been part of a Redox organization, follow the steps to create a Redox dashboard account.
- If you’re an existing Redox user, log in with your Redox account credentials.
- After logging in, a welcome page appears with the name of the organization. Click the Accept invitation button to join the organization.
- A welcome message appears. Click the View your dashboard button to open the Redox organization.
For SSO-enabled organizations, you must complete steps in both your identity provider (IdP) and the Redox dashboard. Refer to your identity provider’s docs for managing users in their system.
- Add a user in your IdP.
- The user logs into the Redox dashboard. This triggers the membership sync from the IdP to Redox.
- The user appears in the Redox organization. Assign or change user role.