View and invite users to a Redox organization

Last updated: Oct 27, 2026
IMPLEMENTATION
HEALTH TECH VENDOR
New release coming soon

This feature is getting some upgrades. You might see details based on the next release, so some of these changes might not exist in production just yet. Stay tuned for the release!

You can invite a user to join an existing organization in the Redox dashboard. Learn more about Redox organizations, users and groups.

Prerequisites

View users in a Redox organization

Before adding users, you can view any existing users and their accompanying roles in the Redox dashboard.

  1. Log in to the dashboard.
  2. Click your username at the bottom of the navigation menu.
  3. From the user menu, select the Access control option.
  4. By default, the Users tab opens with a list of active users and their accompanying organization role and group(s). Learn how to manage roles and groups.

Invite a user to a Redox organization

Follow these instructions if you don’t use SSO to log in to your Redox organization.

We don’t currently support inviting a user via API.

Membership limit

One user can belong to multiple organizations. There’s a limit, though—which you probably won’t hit. You’ll run into an error if you try adding a user to more than 400 organizations.

  1. Follow the steps to view users.
  2. Click the Invite user button.
    Not available for SSO organizations

    Remember, this option isn’t available if your Redox organization is SSO-enabled. This is because SSO organizations must add users through their identity provider (IdP) first, not through the usual invitation process in the Redox dashboard. Refer to the SSO section for more details.

  3. A modal opens. Enter the email address of the user to add to the organization.
  4. (Optional) Under the Groups section, assign the user to an existing group. A group grants its defined roles to all of its users.
  5. (Optional) Alternatively, under the Roles section, you can assign individual user organization and environment roles. This grants the selected roles to the user as soon as they log in to Redox the first time.
  6. Click the Invite button to send the email invitation. The invited user appears in the Users table with a Pending status.

Accept an invite to a Redox organization

When a user is invited to a Redox organization, they receive an email with an invitation link. Follow these steps to accept the invitation.

  1. From the email, click the Accept button.
  2. The dashboard login page opens.
    1. If you’ve never been part of a Redox organization, follow the steps to create a Redox dashboard account.
    2. If you’re an existing Redox user, log in with your Redox account credentials.
  3. After logging in, a welcome page appears with the name of the organization. Click the Accept invitation button to join the organization.
  4. A welcome message appears. Click the View your dashboard button to open the Redox organization.

Add a user to an SSO organization

For SSO-enabled organizations, you must complete steps in both your identity provider (IdP) and the Redox dashboard. Refer to your identity provider’s docs for managing users in their system.

  1. Add a user in your IdP.
  2. The user logs into the Redox dashboard. This triggers the membership sync from the IdP to Redox.
  3. The user appears in the Redox organization. Assign or change user role.

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